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What to do when someone passes away
Contact us when your loved one has passed away. We are available 24-7.
Our staff will liaise with the appropriate professionals to get the required documents.
Your loved one will be brought into our care and you will be contacted to start arranging the funeral.
Testimonials
Anita Narula
03:31 15 Apr 24
I found Cairns Funeral Directors to be very professional and made it very easy for us from the time we booked an appointment to the day of the service.
Diane Carroll
05:13 21 Feb 24
Cairns cremations were a pleasure to deal with, they were compassionate and professional during the entire process of sending off my brother Noel(String).Paul and his team were great, pricing is also very competitive, couldn’t recommend them enough
Lynne Staunton Dtaunto
11:06 14 Feb 24
The family and I were very happy with the way everything was conducted. Especially Janes attention to matters following the funeral.
Jacqueline Lions
01:15 08 Nov 23
I recently required the services of the Cairns funeral Directors.From the initial contact, a phone call with John to attending a meeting with Jane, the care taken that we had received had been exceptional. Every detail that we had requested was completed, even at the last moment. Moments before the viewing we had asked for one additional request, and that was also accommodated.As challenging a time it was for us, we as a family do thank the team for the support and care they had given through out this difficult time. I highly recommend the Cairns Funeral Directors for anyone requiring Funeral services.
Vivienne Wright
07:26 26 Oct 23
I unreservedly recommend Cairns Funeral Directors for their kind, compassionate, helpful and thoroughly professional service.- I dealt with Jane and also Kylie and could not possibly have aspired to more considerate empathetic respectful caring support and service. Their attention to detail is stupendous and Jane regularly went well beyond what I could have expected : reporting back to me every step of the way - which was helpful being I was requesting special services and processes for my beloved mother, and I was overseas. Jane and her team never let a detail slip. The service was beautiful and I will be grateful always. Thanks Vivienne
Gulia S
08:51 15 Oct 23
I recently had the unfortunate experience of using Cairns funeral directors for my loved one's funeral services. I must say that the team at this funeral home provided exceptional care and support during this difficult time. I would like to Thank Jane who went above and beyond to help me.The funeral home offered a wide range of services, from pre-planning to the actual funeral arrangements. Their attention to detail and flexibility in accommodating our unique requests was truly appreciated.The staff at Cairns funeral directors exhibited the utmost professionalism. They were empathetic, patient, and understanding, guiding us through every step of the process with care. Their ability to handle sensitive situations with compassion was commendable.The facilities were well-maintained and created a serene and comforting atmosphere. The chapel was spacious and beautifully decorated, providing a peaceful setting for the service.The funeral home staff maintained clear and open communication, ensuring we were informed at every stage. They were transparent about pricing and helped us navigate the financial aspects of the funeral.I would like to express my gratitude to Jan, the celebrant, for conducting a wonderful ceremony.In conclusion, I can't thank Cairns funeral directors and Jan, the celebrant, enough for their support and care during a challenging time. They made the process more manageable for our family and ensured that the funeral arrangements went smoothly. I highly recommend their services to anyone in need of compassionate and professional funeral planning and services.
AAA Triarda Cleaning Services
02:37 10 Aug 23
We recently had the unfortunate task of arranging a funeral for a loved one, and we cannot express enough gratitude for the support and professionalism I received from Cairns Funeral Directors during this difficult time.From the very first meeting, they exhibited a high level of empathy and understanding, providing guidance and answering all of our questions with patience and kindness. The team helped us navigate through the various arrangements, ensuring that every detail was tailored to our preferences and needs.Their attention to detail was impeccable, and it was evident that they truly cared about honouring the memory of our Mother & Grandmother. The funeral service itself was beautifully organized, creating a peaceful and comforting atmosphere for both family and friends.What sets Cairns Funeral Directors apart is their genuine dedication to making this challenging experience as smooth as possible. They went above and beyond to accommodate our wishes, and their support extended beyond the service itself.During a time of immense sadness, Cairns Funeral Directors provided us with a sense of comfort and reassurance. I wholeheartedly recommend their services to anyone in need of compassionate and professional funeral arrangements.Thank you, Cairns Funeral Directors, for helping us honour our loved one's memory in such a meaningful way.