Funeral Information
Before you meet with us
If you are arranging the service of a loved one, there are several things that you may wish to do before we meet for the first time to help make things easier.
Our arrangement forms can be printed out and filled in prior to the funeral arrangement if you wish. This is the information we will pass on to the Registry of Births Deaths and Marriages.
Chapel Services
For those who wish to have a formal chapel service for their loved one, Cairns Funeral Directors offers the Chapel of Memories.
Our chapel will comfortably seat 300 guests, so it is suitable for small, as well as larger services. Our chapel will be decorated for funeral services to suit all ages and we will happily let you decorate the facility to suit the personality of your loved one. You may also include any important religious, traditional or cultural aspects to your loved one’s service.
We understand that a memorial is a personal time to celebrate your loved one’s life and we want to give each family the freedom to do so in their own way. The Chapel of Memories is always available for viewings, services and other types of functions on weekends and after hours.
If you would like to view the chapel prior to making your decision we are always available to schedule a visit so you can decide if it’s the right choice for your service.
Burial or Cremation?
The decision of whether to bury or cremate your loved one is a personal choice that may have religious or cultural significance to you.
Burial
The Cairns City Council offers various options to suit your needs. These range from a site at Martyn Street, Forest View, Babinda or Gordonvale. You can choose between a lawn plaque, headstone, mausoleum or monumental sections. Our Funeral Directors can assist you with these options during the funeral arrangement or at a later date. Click here for a list of Regional Council Cemeteries.
Cremation
Cremation is the preferred choice for up to 70% of families in Australia. The funeral service can be held in our chapel or a venue of your choice. Our Chapel of Memories is fully air-conditioned and can hold up to 300 people. We have two large plasma TV screens to accommodate families who wish to have a slide show of their loved one playing during the service.
What to do when someone passes away
Contact us when your loved one has passed away. We are available 24-7.
Our staff will liaise with the appropriate professionals to get the required documents.
Your loved one will be brought into our care and you will be contacted to start arranging the funeral.
Financial Assistance
The death of a spouse or a child is a time of great sadness. It can also be a time of great financial hardship.
Centrelink can offer extra help through this difficult time. A surviving partner may be entitled to receive a lump sum payment of up to three consecutive payments.
It is best to contact Centrelink and seek the latest ruling on this issue or visit the Centrelink website at www.centrelink.gov.au as these benefits may change without notice.
Ask our Funeral Directors for more information.
